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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Browsing Information.”

We collect Browsing Information using the following technologies:

  • Cookies – Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files – Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Purchase Information.”

When we talk about “Your Personal Information” in this Privacy Policy, we are referring to both Browsing Information and Purchase Information.

SMS CONSENT AND COMMUNICATIONS

If you consent to receive SMS from Living Well Healthcare Clinic, you agree to receive appointment reminders, health updates, wellness promotions, and service-related messages from us.

Your SMS consent and phone number will not be shared with any third parties or affiliates for marketing purposes.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Purchase Information we collect to:

  • Fulfill orders placed through the Site (e.g., processing payments, arranging shipping, and providing order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or marketing, when in line with the preferences you have shared with us.

We use Browsing Information to:

  • Screen for potential risk and fraud.
  • Improve and optimize our Site (e.g., analyzing how customers browse and interact with the Site).
  • Evaluate marketing and advertising campaign effectiveness.

SHARING YOUR PERSONAL INFORMATION

We may share Your Personal Information with third parties to help us use it as described above. For example, we use Google Analytics to understand how customers use the Site. Learn how Google uses your information here: https://www.google.com/intl/en/policies/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We do not share your phone number or SMS consent with third parties or affiliates for marketing purposes.

We may also share your information to comply with applicable laws and regulations, to respond to lawful requests for information, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide targeted ads or marketing communications we believe may be of interest to you.

You can opt out using these links:

You can also visit the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we receive a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete personal information we hold about you. To exercise this right, please contact us using the details below.

Please note your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

We retain Purchase Information for our records unless and until you ask us to delete this information.

CHANGES TO THIS POLICY

We may update this privacy policy periodically to reflect changes to our practices or for legal, operational, or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT US

For more information about our privacy practices, or if you have questions or complaints, please contact us through the details provided on our Contact Us page.